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Etiquette Services

Your company will obtain an individualized curriculum, regardless of your industry or business. We research and develop our training seminars and pack them with “must-know” information and cutting-edge techniques that can be used immediately, on the job. The Protocol School of Michigan realizes that companies as well as people are individuals; because of this each company’s goals, mission and corporate culture is evaluated. This allows us to create personalized business etiquette training that is delivered to expand your employees’ awareness and self-assurance. The training they receive will aid in increasing their comfort levels and professional behaviors in an array of corporate and social situations.


International Protocol

How to Succeed in the International Arena provides strategies to help you compete in a global economy – an economy that demands mental flexibility and awareness. You can utilize protocol and personal diplomacy to tip the scales in your favor no matter where you conduct business.

This seminar is developed specifically for business professionals, executives, and entrepreneurs who conduct business abroad. The goal is to optimize the skills that are already present; when dealing with cultural differences in negotiation styles, and when presenting or introducing your products and services overseas.

Heighten your staff’s international protocol IQ with The Protocol School of Michigan’s hands-on training in effective international protocol and the fine art of making favorable first impressions. Watch employees blossom as they develop self confidence and a world-class presence. What’s more, you can expect your investment to pay for itself many times over in terms of improved client relationships and a more positive corporate image.

“To establish oneself in the world, one does all one can to seem established already.”
-Francois de La Rochefoucald

Our International Protocol Course Covers The Following:

  • Pre-Meeting Strategy
  • Rank and Status
  • Forms of Address
  • Business Introductions
  • Eye Contact
  • Handshaking Customs
  • Communication Styles
  • Body Language
  • Impress Clients by
    Knowing Their Culture
  • Gestures That Are Offensive
    in Certain Cultures
  • High and Low-Context Cultures
  • Effective Gift Giving
  • Corporate Culture and Clothing

Business Etiquette

It takes 5 minutes to make an impression. Success in getting, keeping, and advancing in a job depends 85 percent on soft skills, or “people” skills; and 15 percent o technical knowledge and skills, according to three separate studies by Harvard University, the Carnegie Institute, and the Stanford Institute.

Watch employees improve as they develop self confidence and a world-class presence. What’s more, you can expect your investment to pay for itself many times over in terms of improved client relationships and a more positive corporate image. Etiquette and protocol intelligence will propel individuals to world-class status. Good manners go hand-in-hand with leadership. Individuals on all levels need to distinguish themselves from the competition. This seminar provides the tools that give you an advantage in situations where business may be promoted or conducted. Includes a four-course luncheon tutorial guaranteed to heighten your dining skills.

Our Business Etiquette Course Covers The Following:

  • How To Make An Entrance
    And Work The Room
  • Introducing Yourself And Others
  • Responding To Introductions
  • The Art Of Handshaking
  • Forms Of Address
  • Eye Contact
  • Body Language
  • How To Remember Names
  • Conversation Skills
  • Business Meeting Protocol
  • Handling Cantankerous
    Customers

Youth Etiquette

Our youth must become skilled at getting along with others to gain the leadership qualities they need to build character. The content addresses the importance of having manners and respect that family, friends and educators expect. This training teaches our future leaders how to examine options when faced with complicated situations, how to understand the importance of getting along with others, and strive to do their best.

 
The training focuses on contemporary youth etiquette and dining skills. The content is highly interactive and fun with an emphasis on leadership, character and positive self-esteem. Etiquette is not old-fashioned and we have found a modern approach to manners and social skills. When children and young adults know how to manage different situations, their confidence, self-worth and self-esteem soars! Prepare Your Youth to Meet the Future with Poise and Self-Confidence


Dining Etiquette

The world is has expanded rapidly and in this global economy the negotiating process doesn’t end when you leave the office; it has only just begun. In the global atmosphere, polished dining skills are a necessity.

Dine like a Diplomat is an interactive tutorial meal that provides the nuances so necessary for a world-class competitor. Table manners make eating with others a pleasant experience. There is nothing more disturbing than sharing a meal with someone who does not display proper table manners. Forty-Six percent of successful business meetings are conducted during a meal in the dining room, not the boardroom. Arranging a business meal for a client or sharing a dinner with a friend are just as important as socializing on the golf course. All contribute to your competitive edge in today’s business and social climate. If you don’t know how to eat, others will wonder what else you don’t know.

This unique tutorial offers corporations and individuals an opportunity to enhance their dining manners, put aside self-consciousness, and practice the world-class dining skills that star performers must have in order to shine.

Our Dining Etiquette Course Covers The Following:

  • Effective Business Entertaining
  • Host, Hostess, And Guest Duties
  • Silverware Savvy
  • Navigating The Place Setting
  • Body Language At The Table
  • Seating Etiquette
  • Eating Various Foods
  • Toasting
  • Forms of Service
  • Table Conversation
  • American Style Of Eating
  • Continental Style Of Eating
  • The DO’S And Don’ts of Dining
  • Handling Accidents
  • Napkin Etiquette

Additional Services:

  • University Etiquette
  • Intern Training
  • Professional Athlete Life Skills
  • Individual Coaching
  • Classes for
    Grade Schools